Fitness Hut Santos

Experiência fantástica:

Experiência fantástica:

Experiência negativa: Sou sócia da Fitness Hut há anos, e sempre frequento a do Campo Pequeno em Lisboa e a do Estádio do Dragão no Porto, gosto muito. Hoje vim pela primeira (e última) vez à de Santos, e fiquei muito surpreendida, negativamente. O espaço é muito pequeno então as máquinas estão todas umas em cima das outras, há pouquíssimo espaço entre os utilizadores. Mas a pior parte estava por vir, o segundo andar! Cheirava mal já desde as escadas, quando cheguei ao balneário feminino tinha o chão todo salpicado, uma garrafa quebrada no meio do chão e a pior de todas as partes são os duches, um nojo! Cheio de mosquitos, tudo sujo, fedido, e vários dos duches de pressão mal pingavam água. Muito sujo mesmo, imundo! A pior FHut em que já estive. Só dou mais que 1 estrela porque o senhor na recepção foi muito agradável comigo.

Experiência negativa: I've been to gyms on the countryside of developing economies that were managed better. For once, half the equipment is broken. Hooks, locks, punching bag, etc. They do not get replaced. Secondly, the staff is always late. If you're going in the morning for opening time, you regularly find yourself waiting 10 minutes. The opening time seems more like a suggestion for staff members to maybe show up. I'm writing this review while waiting already for over 20 minutes infront of the supposedly open gym on a Saturday. Staff came, and left, without explanation, without opening the gym. Thirdly, the gym is clearly over capacity. At peak times, you'd find 1.5 people per machine. This is not normal and significantly increases waiting time during training. Forth point is that the staff is partially clearly unqualified. I am sorry but many of the exercises they suggest are completely out of date, or straight up disproven in training science and I feel sorry for some gym goers following these plans, wasting time and not making progress. And lastly, the selection of available gym equipment is odd. Many machines are missing, such as proper weight row machines aside from the cable towers. Also, no additional equipment like weight belts or lifting belts are available. This is quite frankly one of the worst gyms I know for regular goers. I went to gyms in over 30 countries. This one stands out. Not in a good way. Edit: The drink dispenser doesn't work either, anymore.

Experiência negativa: Não recomendo. Tem que ter muita força de vontade para enfrentar esses ginásios em Lisboa, uma decadência no meu estilo de vida saudável e de prática de esportes mas a seguir fiz questão de anotar detalhado todos os pontos negativos que vocês tem que se precaver. *Personal e Staff fazendo piadas e tendo atitudes desagradáveis sobre alunos que estão fazendo exercícios. *Academia sempre cheia, péssimo atendimento ao cliente em diversos aspectos. *Pagamento efetuado a cada 15 dias se você não pagar, fica sem treinar e continua pagando, e você terá problemas e dificuldades em efetuar o cancelamento. *Água é cobrado *Chão irregular *Música muito alta, começam a dar aulas literalmente no meio do ginásio com música alta mais a musica ambiente, impossível usar headphones *Chuveiros Frios, nunca há disponível água quente, para quem gosta desconsiderar. Umas das piores experiências em academia que eu tive na vida, em Lisboa não há mais ginásios decentes, tratam clientes que nem lixo, e a saúde da população em decadência, o governo não exige e oferece direitos básicos à saúde, ao esporte e longe dos direitos do consumidor.

Experiência negativa: Ontem vi à minha frente um monte de agua a cair em cima de um cliente que corria na passadeira (penso que por haver uma rotura na “canalização” de ar condicionado mas nao sou entendida) e acho que tiveram muita sorte o rapaz nao escrever no livro de reclamações mas alguém tem de mostrar descontentamento na esperança que algo mude. O ginásio fica sem ar condicionado varias vezes e nunca fica resolvido de vez e pelos vistos corremos o risco de algo nos cair em cima, pelo menos desta vez foi agua. ‍♀️ A parte dos duches dos balneários estão sempre com uma falta de higiene tremenda pelo que tudo precisava de uma limpeza e desinfeção mais profunda das paredes ao chão. É um ginásio low cost mas ainda assim nao vale o preço que se paga todos os meses.

Experiência negativa: Há muitas esteiras e bicicletas, mas a área útil dos pesos e maquinas que importa é pequena, os 2 andares são mal aproveitados. Faltam equipamentos, é super disputado em qualquer horario, abafado, com goteiras do ar condicionado, e há aulas bem no meio das áreas de musculação com música eletro a estourar os timpanos de tão altas, e não há como se proteger dela. Além de ser bem cara, é dos piores ginásios que ja fui

Experiência negativa: The gym itself is quite alright. It's not super new, but it's very efficient, not too crowded, but busy enough you have to share equipment. The problem began with the front lady, super rude, and a bad attitude overall. There's no water unless you pay a subscription (crazy in Lisbon summer). We also found this little friend in the pic wandering in the stretch area, I had to kill it, but there she was. If not for the staff, they would receive a better review for sure. The actual people working out there are nothing but super friendly.

Experiência negativa: What an experience. Last year I had a subscription for a month, but forgot to cancel. Anyway I haven’t been there ever since. Now I wanted to renew my subscription, but I would have to pay for a month from last year, that I haven’t even used. So fitnesshut instead of having a client you won’t have one. Congratulations!!

Experiência negativa: Ginásio péssimo, super bagunçada ninguém nunca organiza os pesos; equipamentos quebrados, a grande maioria em mau estado; Funcionários super grosseiros, nunca auxiliam ninguém ( se seu app nao estiver funcionando vc tem que implorar para alguém te ajudar); Local fedido; Enfim infelizmente frequento pois é o mais proximo da minha casa/trabalho

Experiência fantástica: Local de prática de esporte com máquinas e aulas variadas. Fácil localização com estacionamento. Ótimos e simpáticos colaboradores. Para quem não gosta de som muito alto, algumas aulas de grupo tem esta característica. Atentem aos horários!

Experiência negativa: Eu e meus amigos pensamos em nos inscrever neste gym pois 'e perto de casa e frequentariamos regularmente. Infelizmente, os ultimos comentarios de falta de manutencao de equipamentos, higiene e ma qualificacao do staff nos fez desistir. Me chamou a atencao o comentario de uma pessoa que disse que um funcionario gritou com ele porque foi falar com um funcionario da limpeza que deve dinheiro a ele. Nao me parece um ambiente saudavel para frequentar regularmente.

Experiência negativa: The worst Gym - Treadmills stop after 20 min. - Extremely Overcrowded - Mashines are old, rattly, rusty - Grips for cables are missing - No Peck deck ?! - Cheap matrix equipment - Annoying app - minimal aircon

Experiência negativa: Pior ginásio que já fui na vida. Metade dos dias da semana o ar-condicionado está quebrado. Pouca variedade de máquinas e as que tem são velhas, espaço pequeno, me custa dizer se existe algo novo nesse lugar. Banheiros em péssimo estado, prefiro nem entrar. Personal Fausto só ajuda mulheres

Experiência fantástica: Nous avons été très bien accueilli par Joana qui a pris le temps de nous montrer comment nous inscrire pour nous 3. La salle semble correct a priori. Cette personne du staff être très sympathique, nous recommandons !

Experiência positiva: Un gimnasio bastante completo con un horario amplio, el problema es que está masificado y también hay mucha gente que no usa toalla para cubrir el banco cuando usa una máquina. Debería de ser vigilado por los empleados pero se pasan todo el rato hablando entre ellos en el mostrador y también con visitas de amigos o conocidos que reciben.

Experiência negativa: Maria Franco was so rude, impatient and unkind with me and my friend while we were trying to purchase a day pass. Perhaps Marias is taking too much steroids but they had so much aggression and anger while we asked questions to fill out the required questionnaire to pay for a day pass. The gym itself is nice, but this employee needs to be fired or trained / reprimanded on how to treat paying guests

Experiência fantástica: Love this gym! This gym is busy and popular .. so dont be in a haste. This gym is well equip. There are parallel bars , kettlebells , pull up bars. Only 2 squad racks. You often have to wait for equipment , so be patient. Showers and locker available. Day fee €9.

Experiência positiva: My perspective as an out of town visitor: Busy gym even during the day, but very handy to have ad hoc access. The staff were extremely helpful, even though I was a visitor. Faustino was super helpful in pointing me to the app, and getting in to get my workout going.

Experiência negativa: Depuis quelques semaines l’eau fraîche/potable n’est plus disponible, il faut acheter l’option à 3,90€/mois pour y avoir accès, sans ça, vous pouvez remplir votre bouteille avec l’eau des toilettes car pas de distributeurs d’eau filtrée disponibles!! Pas de mails pour en avertir ses usagers, le service client ne répond pas aux mails pour s’expliquer…

Experiência positiva: Positiv ist, dass man einen Tageszugang für 12,90 € unkompliziert am Tresen bezahlen kann. Das Fitnessstudio ist nicht groß, die Gerte sind teilweise alt und/oder kaputt, aber es gibt das Wichtigste.

Experiência negativa: Once again the AC is completely off. It’s hot as hell outside but hotter inside.. it smells like the inside of a high school gym that hasn’t been cleaned in weeks… the only thing saving this place is the employees..

Experiência negativa: Subscribed to this gym 2 years ago then quit cas I found better. Then subscribed again because of the low cost and then unsubscribed again. I gave it another chance this year thinking that they changed since they got so many bad reviews… wishful thinking… nothing changed, it’s still overcrowded and it smells bad. The machines are dirty and old, their ventilation system doesn’t work properly and the locker rooms are

Experiência positiva: Fitness Huts are usually the cheapest day pass gyms, so they busy (unless you go right after they open at 6:30am, which is when I took this video). The equipment is clean and well maintained, but you probably have to wait for the machine/weight you want to use or be flexible. Most of the time 80-90% of the free weights are being used. The locker rooms are clean and lockers available (bring your own lock).

Experiência negativa: I have been a member of the gym for five years and come three times a week. Unfortunately, there has been a significant deterioration in the quality of the gym. Many devices are broken and unsafe, the place is not clean, the crowd is unbearable, and in addition there are many malfunctions in the air conditioning. Hope you take the review into consideration.

Experiência negativa: NO airco! every is sweating and it stinks! NO paper and desinfectant to wipe of benches amd equipment! sweat everywhere! This gym is a DISGUSTING UNSANITARY DISGRACE! the training floor is always extremely hot like a sauna. because its hot people excessively sweat and there is no ventillation. The place STINKS of dry sweat. You reach the floor, the heat and the stank hit you like it was a high school changing room full of adolescents who dont use deodorant. There is NO paper and desinfectant to clean the equipment before I lay down on it. THIS PLACE IS DISGUSTING. The most unsanitary gym ive ever been to. and yes, even if i have a towel i want to wipe off a bench full of someone ele's sweat before i put my towel in it.

Experiência negativa: Worst gym and worst service. You pay €10 to use it for the day and you can't even fill your water bottle and the employees think it's normal to use the rotten sinks that people wipe their noses and mouths with to fill my water bottle. However, I paid for the day of use. Total disrespect for the customer. I will never recommend this gym to anyone!!!

Experiência negativa: I would give this gym zero stars if I could. There are bad gyms and then there’s FH Santos. They crammed way too much equipment into the space and it’s extremely overcrowded with so many people everywhere that it’s impossible to find a small space to even workout in. Plus, there’s often a 10-15 minute wait at each station wasting my time. Guests never put their equipment away when they’re done using it and the staff aren’t making any effort to tidy up so I spend half the time just searching for the equipment I need. I love working out but this gym has made me hate it. I would quit and find a new location but I paid for the month and only have 2 weeks left in Lisbon. Don’t waste your time or money.

Experiência positiva: A surprise find while on vacation in Lisboa. This place is close to the Old Town, easily accessible. The gym is of decent size, and the layout is efficient. Some of the equipment may not be the most modern but they are well maintained and more than functional. Getting a day pass is extremely easy, I did it through the TrainAway app.

Experiência positiva: Used it on my travels in Lisbon. Came in at 8 am, and it was quite busy. I had to wait around about 5 to 10 minutes for a set of weights to become available at this time. There is a wide range of equipment here including all the usual stuff you expect at a decent gym. Free weights, machines, cable stuff, cardio equipment. I paid 8 euros for a day pass.

Experiência negativa: I have purchased a day ticket (12 euros) but they are not providing me with a either a towel or a lock for the locker. On top of that I have been waiting for someone at the frontdesk for like 15 mins. I will not be back.

Experiência negativa: Hoje passei maior constrangimento um personal de origem africano me abordou gritando no meu ouvido para eu me retirar. Só por que fui cobrar um dinheiro do funcionário da limpeza. Já faz tempo que esse personal me trará mau .pela minha orientação sexual.mas já avisei meu advogado cedido pela segurança social se o ginásio não fizer nada entro com um processo. Eu faço tratamento contra depressão, ansiedade pela Santa Casa mereço respeito

Experiência fantástica: Aula de bike on line vale a pena fazer e como se o treinador cá estivesse

Experiência negativa: Machines are always dirty, dripping with sweat and gross. No way to wipe-down machines after use. Overcrowded. Machines and attachments are in poor condition. Staff tend to be useless. Air conditioning is a problem. Yeah this place is pretty bad.

Experiência negativa: Small, very crowded but worst thing is the customer service. Cancelled the membership after one month in the app, after 4 months now still paying for it because apparently ‚you can’t cancel in the app‘ even though I did but apparently never went through. Horrible user interface. Never again, can 100% NOT recommend!

Experiência negativa: It's a nice gym, not that expensive but very crowded during peak hours Edit: after one month I'm changing my rating from 4 to 2. It's crowded all the time, close to impossible sometimes to find a spot to do the training and you can forget about using the machines. Don't come here if you really don't have to

Experiência negativa: 10 out of 20 tread mills work the equipment constantly out of order or broken! The only thing saving fitness hut santos are the hard working and kind employees.. I feel bad for them that they have to put up with poor management out I ask myself daily why I still go to fitness hut santos…oh yeah because it’s close to my house!! ‍♂️ anyways I’ll continue to complain.. ‍♂️ ‍♂️

Experiência positiva: I joined this gym and I feel like it has everything you need considering the price :) I really love the fact that they offer Les Mills group training classes like Body Pump. I also like being able to book in advance as other gyms usually have a first-come-first-serve policy which means you run the risk of not getting a spot if you don’t arrive early enough.

Experiência fantástica: Máquinas suficientes para realizar treinos de todo tipo, preço acessível e ótimas áreas de para diferentes tipos de treino

Experiência negativa: I am a member there for a few months. Very poorly managed. Is there anyone from their HQ actually paying attention to the reviews ? The biggest issue relates to equipment not working, especially treadmills and bikes.

Experiência negativa: Most of equipment needs a serious repair or replacement . The floor where the benches are has different levels and they can't be flat and you could have a serious accident during the work out. The gym has a potential but at the moment it looks abandoned. The pictures that I took it shows equipments that are like that for months.

Experiência fantástica: Great commercial gym, you have everything needed for an effective workout. :) I don’t really understand such negative reviews, you can’t pick a chain gym with the cheapest entry fee and then complain it’s not a 5 star experience lol. I went around 11am and it was 40% busy The staff at the front desk are super nice, I wasn’t aware you can use the day pass only on the day of purchase and since i bought it a day in advance, he made the change so I could still access the next day, thank you again! :)

Experiência positiva: Used day passes while visiting Lisbon. Well equipped and friendly. If you're traveling and need to maintain your routine this is a great spot to keep on track.

Experiência negativa: Academia muito pequena, a qualquer momento do dia está cheia e não há aparelhos suficiente para a alta demanda.

Experiência positiva: Atendimento da recepção foi muito bom. Academia com boa variedade de equipamentos mas arrumação é confusa. Não há material disponível para limpeza dos equipamentos. Banheiros bons. Frequência é alta.

Experiência fantástica: Went first time yesterday and was happy. Not a huge gym but it has all it needs for a good and hard work out.

Experiência negativa: Academia péssima, quase não tem aparelhos, os aparelhos que tem estão quebrados ou os bancos rachados, quase não tem pesos para exercícios livres, não tem nenhum suporte por parte do staff, caso precise aprender a fazer um exercício.

Experiência positiva: Treinei por um tempo, mas esse ginásio tem poucas máquinas, pela quantidade de clientes que possui.

Experiência negativa: De todas as fitness hut que já fui, essa é a pior delas, os balneários nunca vi tão sujo parece que nunca foram limpos, algumas máquinas passam dias desativadas, as vezes semanas, o atendente da parte da manhã nunca vi tão mal educado parece que está nos fazendo um favor quando tenho que pegar qualquer informação, por que bom dia já se percebe que nunca vai dar por falta de educação mesmo. uma rede tão grande de ginásio com uma instalação tão suja assim é feio de se ver.

Experiência positiva: Crowd, not so spaced, but ok. I haven’t visited all the FitnessHuts here in Lisbon, but from the ones I went, this is the only one here in Lisbon that I could find a LegPress 45. The other thing I would recommend them, is if they could open at 6am, because some of the places from them open at 06:30 and some at 07:00, the best could be at 06:00 if possible also for the place in Acqua Roma.

Experiência negativa: Os balneários são horríveis para banho, duxe de péssima qualidade, te molha fora do box, não tem onde colocar roupa, nem os acessórios, molha tudo, precisam melhorar nesse quesito.

Experiência negativa: I've got an infection in my hands because they never clean the weights, not coming back. Also overcharged a month and returned the money twice months after, customer service is the worst.

Experiência positiva: Ginásio com muitas pessoas e sem espaço para toda a gente em hora de pique, e a hygiene é horrivel.

Experiência fantástica: Can it get a little crowded? Yes. But the equipment and trainers are exceptional. Trained here almost every day for a week while on vacation. Definitely the best prices for the neighborhood. Shout out Renata who worked at the front desk and was super helpful setting up my membership. Side note: Not sure if it’s the area or what but there were definitely some cuties here Highly recommend

Experiência positiva: An average gym! For the price it’s not too bad I guess. At times the gym can get very crowded and loud (especially after 5/6PM) However their customer service can do with a bit of improvement. To get anything done, you have to keep chasing them!!!

Experiência positiva: Good Location. Big variety of courses and training equipment. Machine with drinks and snacks. Free Wifi. Personal is taking good care of you. Separated Showers that get cleaned daily. Only 4 stars because you need to bring your own lock

Experiência fantástica: Bon rapport qualité prix. Il y a un peu d’attente pour les machines le soir. Je compte y aller plutôt le matin avant le travail.

Experiência negativa: Não recomendo. Personal e Staff fazendo piadas e zendo atitudes desagradáveis sobre alunos que estão fazendo exercícios. Academia sempre cheia, péssimo atendimento ao cliente em diversos aspectos. A cada 15 dias se vc não pagar, fica sem treinar e continua pagando e problemas e dificuldades em efetuar o cancelamento. Água é cobrado Chão irregular Música muito alta Chuveiros Frios Umas das piores experiências em academia que eu tive na vida, em Lisboa não há mais ginásios decentes, tratam clientes que nem lixo, e a saúde da população em decadência, o governo não exige e oferece direitos básicos a saúde, esporte e direitos do consumidor.

Experiência negativa: Cheguei lá e não havia um empregado na receção, esperei 30 minutos e depois fui-me embora

Experiência negativa: I lost my headphone cast while working out so I asked the guy behind the desk if someone handed it in… He was not really motivated to have a look and didn’t find it but said that maybe later someone is handing it in…. So I went there half an hour later and saw it already behind the desk.. The guy was not there i found him eating in the office and asked him if someone handed it in and he said no… than i told him that I all ready saw it lying behind the desk and he came and just gave it to me… Thanks for nothing man….

Experiência negativa: Se quiser um lugar com o pior atendimento ao cliente de portugal, parabéns, achou. Além do atendimento ser péssimo, sempre tem equipamentos quebrados. Hoje, por exemplo, o ginásio está parecendo um forno pois o ar condicionado quebrou, impossível focar dentro de um lugar de vidro, sem ventilação e com sol.

Experiência positiva: It’s priced well, but is STILL a questionable value for the money. My three big issues with it are: 1). Lack of a drinking fountain. EVERY consumable liquid in the place costs money. Except for the faucets in the bathroom, I suppose. But that’s not exactly a drinking water source. 2). No real air circulation to speak of. It’s not completely stagnant but there are no directional fans to speak of and does feel, in general, a little swampy / gross. 3). Needing to scan your barcode to exit. Now THIS is dangerous. I’m guessing they have some sort of switch to disable it in the event of an emergency but I’m not sure I want to rely on that sort of “fail safe”. I suspect the first two things are to drive people to their hydration solutions, which makes them money. The third is a real liability issue, imo. Anyway, it’s overall fine, I guess…as long as you understand and can live with, the above. UPDATE 24.1.9 Ok, so I'm not sure if these changes are permanent but the air circulation has improved significantly! You can actually hear the air running. Hopefully this isn't a summer-only adjustment. Also, the exit allows one to leave WITHOUT scanning your barcode. Glad to see the (hopefully permanent) improvement. Adding a star.

Experiência negativa: Sempre sujo, isto eu falo de máquinas que estão com constantes pingas de suor Máquinas constantemente avariadas Máquina de água não refrigera

Experiência negativa: It’s not worth a penny. No wonder they have a cheap membership. They save big on cleaning, maintenance and air ventilation costs.

Experiência negativa: Eles são miserávels comprando máquinas . Possuem poucas máquinas e grandes espaços para colocar mais. Além disso, não é possível que não possuam máquina de pecdeck. Assim como me inscrevi, cancelei ontem. Agora estou em Solinca que é melhor, mais completo e mais barato. não importa se é horário pico porque eles invertem em máquinas.

Experiência negativa: The equipment is good, staff are mostly friendly and helpful, price wise I should say is fair for what you get … BUT Hygiene wise, the showers are very dirty. And when I talked to the staff, they said we know, and the reason is we only have ONE person to take care of space cleaning! What a great answer.

Experiência positiva: Very affordable, well equipped gym, with 3 studios for classes. The subscription is great and flexible - but the place is victim of its own success and it gets really crowded (especially on weekends). They also don’t really communicate the change of schedule on public holidays - which was a bit of a let down.

Experiência positiva: average gym, the price is ok for the items you have inside. maybe too crowded edit: the classes use part of the common room and play the music loudly

Experiência positiva: Excelente Ginásio. Com bastante variedade de aparelhos, e variadas aulas para variadas escolhas. Bom ambiente. Preocupação por parte dos responsáveis de tentar ajudar e acompanhar os frequentadores do Ginásio na escolha de melhores opções e de exercícios correctos para cada pessoa.

Experiência negativa: The gym itself is satisfactory, but it's consistently overcrowded, and the equipment is in deplorable condition. While it's among the most affordable options in Lisbon, I would prefer paying more for access to better-quality workout machines.

Experiência negativa: Pior fitness hut que conheço, embora seja ao lado de casa. Sempre um forno quando se entra, não há arejamento suficiente face à reduzida caixa de ar do espaço. Cheira imenso a suor por todo o lado devido à falta de arejamento. Máquinas sempre cheias e muito mal frequentado. Só se vêm pessoas estranhas e estrangeiros a estragar os equipamentos com força bruta. Staff nem diz bom dia. Nada a haver com os outros clubes, por isso não tomem este espaço como referência.

Experiência positiva: Nao tem alcool a disposicao pra limpar os aparelhos a estrutura e boa mas naontwm tantas opcões de maquina, tipo hack machine, mesa flexora e outros, os personal trainers "alugam" os aparelhos, no geral quebra um galho

Experiência negativa: I used to like this gym, especially after the first round of refurbishments. Now they added way too many machines & equipment, it’s *impossible* to get anything done. You have to slalom between people, be careful at all times not getting hit by something and generally feel like you’re in a box of sardines. I would appreciate if management would realize that filling a space entirely with equipment is not only unusable but also creates a safety hazard. Please do something about it so we can enjoy training there. Thank you!

Experiência positiva: The gym is okay, lacks a number of good machines, workout space is limited due to how busy it gets I got there a few minutes after open, and within 20-30 minutes it was buzzing with people I signed up for a single casual session online which requires you to download an app and sign in to access the QR code to enter the gym I paid for the access the night before to go the next morning and I had issues getting in. The staff then said it has a 2 hour expiry and cause I didn’t use it in time it expired. There was no information proving this of which he eventually let me in. Was here for a short time so won’t be going again, but it got the job done with a bit of inconvenience so 3 stars.

Experiência positiva: Ganz gutes Fitnessstudio mit allen wichtigen Geräten. Am Sonntag kann es schnell voll werden, was dann zu Wartezeiten an den Geräten führt. Für die Schließfächer muss man sein eigenes Schloss mitbringen. Tagespass für Touristen ist für 9 Euro über die App TrainAway erhältlich.

Experiência positiva: Gym is not too bad but pretty small and crowded. I would try too go at off times to be able to workout properly and be able to get a machine.

Experiência positiva: Crowded, which is to be expected considering the location. Machinery is decent. However, PLEASE place paper towels and disinfectant bottles in the gym so people can clean up after themselves. A sports towel doesn't help and the traffic is high so sooner or later there will be some skin infection spread from this.

Experiência negativa: constantly overcrowded and dirty. The mats are never cleaned, some people don't use towel in the machines, so you always find sweat and there are no igiene products with paper to clean, there is usually a bad smell. Either you have the subscription to book classes for yoga and pilates 48 hours before if not it is IMPOSSIBLE to find a spot with the basic subscription because you can book only 24 hours before and there are no spots available. Remember to cancel your subscription before the 20th of the month, if not they will charge you anyway automatically, doesn't it make sense? No, but for them yes!!! Awful

Experiência positiva: Definitely nicer than many other fitness huts! There were 3 cable options and more machines. Overall pretty young people and friendly vibe. It was just a bit crowded. But everybody brings their weights back which keeps the place looking clean. Day pass is 9.9€

Experiência negativa: Hoje, dia 19/08/2023 por volta das 17:00 estava um funcionário na recepção, muito mal educado, ríspido, mal humorado e grosso. Estávamos, não só eu, mas outros sócios a tentar sair do Clube o qual estava super quente, e com problema na conexão do Wi-Fi, sendo que rede 4/5G não se pega la dentro, falei pra ele que não conseguia acessar o Wi-Fi do ginásio e perguntei se ele não poderia abrir a passagem por estar apressado e ele me deu a seguinte resposta: “NÃO, EU NÃO SOU PORTEIRO”. Nunca fui tão mal tratado em um clube da FitnessHut. Não é questão de ser porteiro ou seja la o que for, é simplesmente abrir passagem, tendo em vista ter várias pessoas esperando não pra entrar, mas pra simplesmente sair. SAIR!

Experiência positiva: Decent gym, kind staff, lots of equipment. I tried one Pilates class and found it too basic. The main feedback I have is there is no spray or paper towels to wipe down the equipment after use, anywhere in the gym..: that’s pretty gross!

Experiência positiva: Gym has all the equipment yet staff can be rude and gym goers are remarkably unfriendly.

Experiência negativa: Visited this gym twice while in Lisbon. If you train with any kind of intensity or if you have better than average strength level this gym will be a bad choice. Extremely over crowded and basically chaotic. Dumbbells only go up to 35k. Barbells are very low quality so if you do any Olympic movements be prepared for that. I found that the floor was soft to the point of unstable when squatting higher loads. There are no cleaning supplies anywhere even when you ask the staff which I found be pretty funny considering how many people were in the gym. There is only one "water fountain" and it is for members only. Seriously, only members are allowed to fill up their water bottles- you have to type in a code to get water out. There are at least 10-15 staff members/ trainers walking the floor which I feel could be decent resource but kind of pain when there's already too many people in the gym. Twice I had to ask them to move so I could change weights on my rack. That being said in a pinch while traveling if you need some where to get a workout in- it can be done here.

Experiência positiva: It is definitely a wonderful place to be. Of course, there is a lot of room for improvement. Pros: - very friendly staff. - the classes are very good, with very knowledgeable teachers. - the best spinning classes I have experienced so far. - the spinning room was just renewed, with very modern bikes and an interactive system. - the installation is super clean. - good location - the sound system works in a good volume and with decent playlists. - the aerobic machines are outstanding, with much more quality and variety than the city average. - the price is affordable and fits to what they offer. - bright space, full of natural light - bicycle park in front. Cons: - do not rely on the oficial closing times to plan. It is closed for workout 30 or 45 minutes before the informed time. - the nutrition app is completely useless, Impossible to follow and very impractical. - it can be crowded, so better avoiding extra busy times. - to avoid the busy times, it would be good closing the gym later, like the competitors around. - the calories of the vitamin drinks are not informed anywhere, even online. - the QR code to enter in the app is not well made. It comes with an advertisement that changes the page, so it's always complicated to click. It makes the entrance process much slower. - the app is poor in general. Also, the client web area does not work on chrome, just on Safari. - there are some basic machines missing, but the place is more well equiped, compared to the other branches. - In the peak times, not having staff around makes impossible to educate the users to use a towel, put the weights back, basic manners. - Very often there is just one staff member in the area. When they need to proceed with other tasks or any deserved break, the entrance is uncovered, no information, etc etc. It is not humanly possible to keep the high personal quality, even with them clearly doing their best.

Experiência negativa: Não recomendaria a fitness hut. Apesar de um preço aceitável, os equipamentos são poucos e a academia muito cheia, o que atrasa o treino quase em 1h. Além disso, as políticas de cancelamento são poucos claras, e nos prejudicam enormemente. Fiz meu cancelamento de matrícula e só depois descubro que o cancelamento não é imediato, e terei que pagar mais um mês mesmo depois de cancelar minha assinatura. Péssima experiência

Experiência negativa: Gym was very clean and had enough machines and free weights for a good workout. The reason I give it 2 stars was not for the gym itself, it was for the rude front desk guy. Not friendly and had a passive aggressive approach. It’s not what you say but how you say it. In a city where tourism is very prevalent it’s important to have staff that’s friendly not only for locals but also for tourists that come to spend. This was on October 9, 2022

Experiência negativa: Not enough equipment, too many people, way crowded, too many trainers as well taking up valuable space, bathroom are not easily accessible, weights all over the place, no one is cleansing or putting weights back, weights plates are all mixed matched types. I’m not a fan of people hovering over me waiting till I finish using equipment, I had to leave before I was able to get a decent workout. Amateur hour

Experiência negativa: The equipment is adequate, but it’s the most crowded gym I have ever been to anywhere. You have to wait in line for machines every time. And forget getting a bench for free weights. It makes 24 hour Fitness in the US look like Equinox or Sportclub LA.

Experiência fantástica: Apenas frequento aos fim de semana,pois fica mais perto de casa e durante a semana vou a outro.Mas gosto mais do espaço,o pessoal que trabalha é super simpático e prestável.Bom ambiente.

Experiência negativa: Cant recommend. Usually massively crowded. It’s way too small, I already left twice because training was unenjoyable. There is one water machine with a code needed for, what is just not acceptable if you let up to 300 people in. When on a machine, every minute you get asked how long it still takes. For that, 35€ a month is too much.

Experiência fantástica: For me this gym offers all I need. I go a few times per week to the RPM (Spinning) classes of José, which I can highly recommend. Besides the regular classes, he occasionally organizes 2-hour classes (Maratona) which are incredible! If you look for a great variety of classes for a great price, I recommend going here!

Experiência positiva: Staff is great, and the area is pretty much clean and tidy, but the gym was on 110% capacity both times I was here. Was unable to complete my workout because the long waiting for the machines.

Experiência negativa: This gym Aircon is always in a terrible condition and makes it very unpleasant to gym here

Experiência negativa: Atendimento péssimo, muita arrogância da parte das pessoas que atende, fui obrigada a cancelar a minha inscrição a 2 semanas porque fiquei sem alternativa, ninguém resolve o meu problema, fiz pagamento das 2 quinzenas nos dias 21 e 22 de novembro 2022, o pagamento não entrou no sistema, e fiquei com o acesso bloqueado porque o sistema registrou dívidas que não existe. Mesmo enviando o email com o comprovativo não resolveram essa situação, até que depois de 2 semanas após o envio do primeiro email, alguém me responde dizendo que eu teria que pagar a “dívida” que está ali! Como pagar a dívida se eu já havia pago 2 quinzenas e não entrou no sistema? Teriam que resolver o problema do pagamento que não entrou no sistema e acertar o que eu teria que pagar até o dia 31 de dezembro. Fui obrigada a desistir, cancelar a minha inscrição porque cansei de estar a chegar no ginásio ter acesso bloqueado e ter q estar a pedir e justificar todos os dias pra me abrirem a cancela, mesmo tendo pago as quinzenas

Experiência negativa: Opening hours are not correct, they close 1/2 hour earlier everyday, start to clean and turn the lights off. They say „activities“ close but the gym actually closes. Furthermore it is dirty and there are no sanitizer towels.

Experiência positiva: I like this gym most out of every other one in the neighborhood. I enjoy a little bit of cardio, and some weights, so this place offers everything I need. However, it is a fairly small space and the weight section is a bit tight. Can't really get to all the workouts I'd planned, because each item is being used by several folks at once. Also, I wish there was a wider selection of machines. Nothing for abs.

Experiência fantástica: Ótima academia bem localizada e de fácil acesso

Experiência negativa: Drecksgym lassen unbegrenzt Leute zu, egal wann man geht komplett voll

Experiência positiva: It has more types of machines than the other fitness huts, but it makes no sense for the small and overcrowded space. They should invest in also setting up smith machines, leg press45, and the hip thrust machines in other gyms, not only in this one (i imagine they do this just because there's more turists and more people there). There are big gyms like the one in LAV that could do with extra machines.

Experiência positiva: A unidade é linda, bem localizada e grande. Porém alguns pontos precisam melhorar, como: - Qualidade dos aparelhos, que na sua maioria estão enferrujados ou com sinais fortes de uso. A sensação é de que os aparelhos que foram descartados das outras unidades, foram colocados nessa. - Chão da área de supino todo com buracos e em grande quantidade. Além de ruim, é perigoso! Fora isso, a unidade tem tudo pra ser incrível e super indico para quem busca um ginásio bem localizado e bom espaço.