Cascade Wellness & Lifestyle Resort

Experiência positiva: Not sure why this is a 5 star hotel. 2 bedroom suites are dated and worn. We had a leaking toilet and a room that needed some paint/ freshening up. The hotel is also not very close to a beach and there is no shuttle to town or beach- wish they told you to ideally rent a car. Also disappointed there was no view from the room, and the pools were cold even the heated pool and hot tub. Staff were friendly but overall not what we expected from a 5 star resort.

Experiência fantástica: Absolutely perfect! I celebrated my birthday there about 2 months ago and what can I say… they were so kind and made me a cake, offered a bottle of champagne and a meal at their restaurant which is usually worth a lot and wow! Just amazing!! So I want to say thank you so much again, you guys are amazing and I 100% recommend this hotel! Everyone was so nice, the room was amazing so everything was 10/10

Experiência fantástica: Beautiful resort with lovely apartments.

Experiência fantástica: Tolle Lage direkt am Meer, super nette und zuvorkommende Mitarbeiter. Perfekter Service.

Experiência negativa: The room had an issue with only one shower having hot water, soap was not refilled with daily cleanings, and kids club was very far out of the way making it inconvenient to use - especially if you don’t have a car

Experiência positiva: The setting above the cliffs of Portugal and access to the trails is incredible. Service great. But this hotel is definitely in need of a little update. Golf course looked dead, hot tub broken, very few pool chairs, gate that was supposed to be secure to exit and enter hotel grounds from trail broken. It wasn’t bad in any way, just could use a little refresh. However, the thing that actually made it so I wouldn’t return to this hotel was the fact there is no outlet or plug in bathroom to plug in any curling iron or hair appliance, not was there a plug anywhere in room by a mirror to do so. It also really bothered me that at a 5 star hotel they regulate how cool I can keep my temperature in my room. I’m paying a lot of money to stay here and if I’d like my room at 19, I should be able to set it at that. I’ve never stayed anywhere that made it so I could only lower my temperature to 21.

Experiência fantástica: The staff is great and very attentive. The on site restaurants serve good food and the breakfast buffet is extensive. The location is a bit away from the Old Town, but the views behind the hotel and easy access to the hiking trails to see the sites of the Algarve is an easy trade off for needing a Taxi or Uber.

Experiência fantástica: Amazing hotel. Large clean modern rooms and facilities.

Experiência fantástica: This might have been one of our best hotel experiences ever. The staff continually exceeded expectations, from the moment we arrived until we left. The grounds are beautiful; we stayed in a pool view room and loved it; and the breakfast was delicious. Convenient location overlooking the sea, direct access to the Ponte da Piedade boardwalk and only a short walk into town. We loved every minute of our stay here. Hope to be back someday!

Experiência fantástica: I have never stayed at a wellness center or spa before. Cascade met every expectation I had regarding what a wellness center should be. The quiet demeanor of all the staff, the attention to detail, the delicious healthy food and decedent desserts, full complement of spa related activities, and the quiet location made this a favorite spot on our multi city stay in Portugal!

Experiência fantástica: O melhor no Algarve

Experiência fantástica: Such a gorgeous hotel, we loved our stay here. The rooms are beautiful and spacious, as is the outdoor pool. Easy access to a cliff walk. There is free parking at the front of the hotel as well. We had breakfast in the hotel each morning and there is a good variety on offer. We were in Lagos for my husbands birthday and were surprised with a bottle of prosecco and chocolate strawberries in our room on the day, a lovely gesture and much appreciated. We would definitely stay here when we next visit Lagos!

Experiência fantástica: Amazing location and property!!!

Experiência positiva: El hotel muy bonito, limpio, todo el personal super amable, la comida muy buena pero el kidsclub muy desastroso, esta muy sucio, desordenado, el baño sucio, el monitor mal, el material muy viejo, etc. Es una pena que el espacio para niños de un hotel familiar esté tan decadente.

Experiência fantástica: We had an unforgettable stay at Cascade Wellness Resort. The location is stunning, with breathtaking ocean views from the cliffs. The hotel offers top-notch service, luxurious rooms, and exceptional wellness facilities. Breakfast was delicious, with a wide variety of fresh options. It was the perfect place to relax and celebrate a special occasion. Highly recommended for those who appreciate elegance, nature, and true comfort." place :)

Experiência fantástica: Excellent service from the reception to the cleaning staff. The amenities such as pools, tennis courts and gym really made our stay more comfortable and memorable. It's in a walkable distance from Lagos town centre, which allowed us to enjoy it more and explore the area.

Experiência fantástica: Super Apartment mit 3-Zimmern gehabt. An Haushaltsgeräten alles vorhanden. Zwei große Badezimmer und ein extra WC. Große Küche und Balkon vorhanden. Die Dachterrasse kann man bei sonnigen Wetter toll zum Sonnen nutzen. Ein toller Ort an der Algarve. In dem Restaurant war unser Essen super lecker. Zimmer und die Anlage stets sauber. Perfekt für einen Familienurlaub. Direkter Zugang zur Küste. Traumhaft. Man kann sich kaum mehr wünschen.

Experiência fantástica: Superbe expérience !!

Experiência positiva: The hotel is beautifully located – it really doesn’t get any better than this at the Algarve. The setting is absolutely stunning. The rooms were another highlight: very clean, bright, and tastefully furnished. We felt comfortable right away. Special thanks to the reception staff, who were exceptionally friendly and helpful. Unfortunately, there were also a few disappointments. The wellness area does not meet the standards expected from a hotel in this category. There is no indoor relaxation area, so there’s nowhere to lie down or unwind when the weather is bad. The saunas are quite run-down and poorly maintained. Most frustrating was the staff member in the spa, who was extremely unfriendly and even refused to give me a locker for my valuables – claiming they were all in use, although I was the only guest there and many lockers were visibly empty. Another issue was the breakfast restaurant. When the weather was bad, we had to wait up to an hour just to get a table. That’s simply not acceptable for a hotel of this level – especially first thing in the morning. Overall, it’s a beautiful resort with an unbeatable location and plenty of charm, but there is definitely room for improvement in both the spa and breakfast service.

Experiência fantástica: An amazing stay! The location is perfect—just steps away from beautiful beaches and scenic hiking paths. The service was top-notch, the amenities were fantastic, and the food was really good. We had such a great time! The only downside? The “chocolate” karub they put on your pillow each night. Trust me, DON’T make the mistake of putting that in your mouth—it’s absolutely disgusting! But aside from that little hiccup, everything else was perfect. Highly recommend this hotel!

Experiência negativa: We had booked the room through booking.com for a sea view room. However, it was SUCH a disappointment for the price we paid, the room is pool facing. The front office and customer relations manager did little to help. I

Experiência negativa: Unfortunately not familyfriendly- but you cant know untill you are here. We are currently staying at the hotel. The staff is friendly, the room is lovely and spacious, and the bathroom amenities are from L’Occitane — everything is very clean. The only odd thing is that the hotel markets itself as a wellness destination, which is a bit of a stretch. It only has a tiny jacuzzi and a very small steam area. Unfortunately, the weather hasn’t been great — obviously not the hotel’s fault. However, it’s disappointing that there’s only one heated pool, and children are only allowed in it from 8 to 10 a.m. Breakfast runs until 10:30 a.m., so as you can imagine, all the parents rush early in the morning to satisfy the kids’ desire to use the “forbidden” pool, and then race to breakfast, which leads to long lines and chaos. It would make a huge difference if the hotel were a bit more flexible and added an additional time slot in the afternoon for children to use the pool. Our room overlooks the pool, and we’ve seen that only three or four adults use it in the afternoon — a real shame the hotel doesn’t take this into account. As well they have 2 big Fusballcourts - and you see this on the marketing video, but oh surprise- children are aswell not allow to use it -/. In the end, it’s families who tend to spend more at hotels, and I’ve heard many other families say they wouldn’t return because of this rule. Neither will we. Everything else — the food, the surroundings — is excellent. It’s just a pity that this issue impacts the overall experience so much.

Experiência fantástica: Wir haben unsere Zeit hier sehr genossen, es gibt viele Angebote etwas zu unternehmen oder im Resort zu bleiben. Der Spa ist klein, aber fein. Die Massagen sind super professionell. Das Frühstück ist grandios (wenngleich etwas trubelig), es gibt wirklich ALLES und noch mehr. Auch die Restaurants sind klasse, teils eher hochpreisig, aber auch gerechtfertigt. Alles ist total gepflegt. Die Lage toll. Mitarbeiter*innen absolut professionell und zuvorkommend. Selten haben wir uns so wohl gefühlt. Auch für Kinder ist vieles geboten (Kids Club ab 3 Jahren, tolle Pools). Alles in allem: jederzeit wieder, auf allen Ebenen zu empfehlen!

Experiência fantástica: We had a wonderful and relaxing stay. The LOCATION is beautiful, the hotel is situated on a cliff and offers lovely walks in nature or jogging opportunities. You can easily walk into town (~2 km) or take a 10-minute taxi ride to Lagos. The HOTEL is very beautiful and has a luxurious lobby with marble. The ROOM was of high quality, everything worked perfectly and it was very spacious and above all wonderfully quiet. The terrace was almost as large as the room and equipped with lounge chairs and a small table. The bathroom products were also of very good quality (well-known brand). The BREAKFAST buffet was not as large as we are used to from other resorts (which I wouldn't necessarily consider negative), but there's something for everyone. The RESTAURANTS are very good, we ate at the pub and it was really delicious. The STAFF was consistently professional, very friendly and accommodating, as was the service in general. We appreciated the two (!) bottles of water provided daily. The WELLNESS AREA has a heated pool, sauna, Turkish steam bath. We booked a massage and facial treatment, both of which were also of high quality. The entire process was uncomplicated and pleasant. There is a separate FITNESS STUDIO with everything you normally need. You can sign up for various courses (Pilates, boot camp, etc.) - very cool! We used the tennis courts several times, which are a bit older but good enough for us beginners to play. All in all, really great, we would love to come back.

Experiência fantástica: We would definitely come back here again. The staff is very friendly and accommodating, the service is very good, and the view is spectacular.

Experiência fantástica: Unidade hoteleira de excelência. Um local de sonho para comemorações especiais no restaurante "Sensos". Um local especial para pequenos almoços familiares. Localização de sonho, só superada pela excelência, prontidão, e profissionalismo dos colaboradores. Muito obrigado pelas maravilhosas experiências fornecidas no local. Bem hajam e muito obrigado

Experiência fantástica: Amazing place for visiting

Experiência fantástica: Wir hatten das große Vergnügen, einige wundervolle Tage im Cascade Wellness Resort in Lagos zu verbringen – und es war schlichtweg traumhaft! Schon bei der Ankunft wurden wir herzlich empfangen, und der exzellente Service zog sich durch unseren gesamten Aufenthalt. Die Zimmer waren erstklassig ausgestattet, makellos sauber und boten eine Atmosphäre zum Wohlfühlen. Eine besonders schöne Überraschung erlebte meine Frau an ihrem Geburtstag: Das Hotel hatte eine liebevolle Überraschung für sie vorbereitet – eine Geste, die uns noch lange in Erinnerung bleiben wird. Das gesamte Hotelgelände ist weitläufig, wunderschön gestaltet und lädt an jeder Ecke zum Entspannen und Genießen ein. Ob am Pool oder in den verschiedenen Ruhezonen – hier kommt echte Urlaubsstimmung auf. Ein echtes Highlight war das Frühstück: Vielfältig, frisch und von höchster Qualität. Es blieben keine Wünsche offen, und die Sorgfalt des Küchenteams spiegelte sich in jedem Detail wider. Wir haben uns rundum herzlich willkommen und absolut wohl gefühlt. Ein Ort, an den wir mit Sicherheit zurückkehren werden! Vielen Dank für diese wunderschöne Zeit!

Experiência fantástica: Amazing hotel. Super comfy beds. Great facilities and good choice of food.

Experiência fantástica: Used the footballs pitchers excellent

Experiência fantástica: Muito bom! Bom espaço , higienizado. Staff impecável

Experiência fantástica: Wir hatten einen sehr angenehmen Aufenthalt im Cascade Wellness Resort in Lagos und waren insgesamt wirklich zufrieden. Das Resort bietet eine tolle Atmosphäre, das Personal war freundlich und zuvorkommend, und die gesamte Anlage hat uns beeindruckt. Die Zimmer waren groß, sauber und die Betten sehr bequem – ein echter Pluspunkt für einen erholsamen Aufenthalt. Besonders hervorzuheben ist die einmalige Lage zur Küste: Vom Hotel aus kann man direkt auf gut ausgebauten, kinderwagentauglichen Wegen oder auf Trampelpfaden die wunderschöne Küste bestaunen. Über einen leicht abenteuerlichen Weg gelangt man sogar zum Strand, der ebenfalls traumhaft ist. Leider konnten wir ihn aufgrund des etwas launischen Wetters und der Jahreszeit nicht zum Baden nutzen, aber allein der Anblick war es wert. Das Frühstücksbüfett war ein weiteres Highlight – sehr vielfältig und mit der Möglichkeit, sich frische Omelettes zubereiten zu lassen. Das Hotel verfügt zudem über zwei Tennisplätze, die jedoch noch in keinem guten Zustand waren. Das Personal hat mir freundlicherweise Tennisstunden im nahegelegenen Tennis Lagos Center organisiert. Mit dem Tennistrainer José war ich sehr zufrieden – er war kompetent, und ich konnte einiges lernen. Er wird voraussichtlich zukünftig direkt im Hotel Tennisstunden anbieten, und bis dahin sollen die Tennisplätze auch verbessert werden, was eine tolle Perspektive ist. Ein kleiner Kritikpunkt: Der Spiegel im Badezimmer wirkte etwas in die Jahre gekommen und war ziemlich milchig, was die Nutzung etwas eingeschränkt hat. Auch wäre mehr Licht am Spiegel eine Verbesserung, da es dort etwas dunkel war. Abgesehen von diesem kleinen Malel war alles top, und wir würden definitiv wiederkommen!

Experiência negativa: We stayed at the Cascade Wellness for 3 nights, as part of our honeymoon celebration. Unfortunately, we are leaving disappointed with our experience. We rented an apartment style room, which was nicely spacious, but the furnishings were stained and worn. Our shower leaked onto the floor making it a slipping hazard. House keeping was hit and miss, one day showed up at 4pm, then the next day at 10am. Our highlight of the stay was the restaurants, though expensive, the service and food were great. Our frustrations started at check-in, stating their Senses Tasting restaurant was fully booked for the following night, so we had to book the next day. Arriving at our dinner reservation, we were the only table, for over 2 hours. How were they fully booked the previous night and then only had 1 table the night after?? Similar experience with the spa, we were told they were fully booked but we each managed a treatment at different times. There is no direction when showing up, find your own locker, saunas, you have to ask for towels. I almost missed the booking because I was sitting in the wrong area. The floors are absolutely disgusting and a slipping hazard. The jacuzzi is lukewarm and tiny for the amount of people coming and going. Same goes for the rest of the facilities. Only 1 toilet in the women’s change room and 2 shower stalls. The staff do not care and are completely overwhelmed. One morning we woke up without any services in our room; no wifi, no phone, no tv and no hot water. We advised reception and left for a few hours for maintenance to come in. It was fixed in a few hours and we were left a bottle of Port and some dessert for our inconvenience (that was nice). Though, we experienced no hot water for a second time the morning of our check-out and were told “we apologize”. For spending a significant amount of money for our honeymoon, it caused more stress and confusion to our trip. I will be writing the resort privately for a response. The general attitude was low and unwelcoming aside from the restaurant staff, and one gentleman (Andre?) at reception was awesome.

Experiência fantástica: Awesome

Experiência fantástica: One of the awesome places I visited!

Experiência fantástica: Muito bom, A repetir .

Experiência fantástica: Was für ein tolles Hotel. Es wird 2-3 mal das Zimmer sauber gemacht. Es gibt so viel kostenloses Wasser wie wir wollen. Alle im Hotel sind super freundlich und zuvorkommend. Wir haben in der Lobby einen Cappuccino bestellt und es hat noch nie jemand so oft danke und bitte gesagt wie der Kellner. Das Frühstück ist unglaublich, es fehlt hier wirklich an nichts. Es gibt auch gluteenfreies Essen. Jedes Mal haben wir eine Kanne Kaffee bekommen. Die Pools sind toll, es gibt ein tolles Fitnessstudio und Tennisplätze. Die Lage vom Hotel ist traumhaft. Direkt am Hotel führt ein toller Wanderweg entlang, von denen wir viele Sonnenuntergänge bestaunen konnten. Der Klippenweg ist wirklich einer der schönsten überhaupt. Es führt auch direkt in der Nähe vom Hotel ein Weg an einen einsamen und traumhaften Strand. Wir sind sehr begeistert, können das Hotel nur weiterempfehlen und kommen gern wieder.

Experiência fantástica: Great location, excellent facilities and staff try hard to please. Walk out past the pool to access trails and cliffs boardwalk and fantastic views. We walked west to Luz and east to the light house and downtown. Downtown is about 2.5 km but beautiful experience. Everything in hotel is top notch. Breakfast was 10+, even had choices of plant based milks and yogurt. Also a gluten free area. We chose it for location and were pleased with walks and runs each day.

Experiência positiva: Wir waren nur als Besucher im Spa für einen Tag, aber es war sehr nett. Vorallem das Personal war sehr freundlich

Experiência fantástica: Absolut schönes Haus,sehr freundliches Personal.Es war einfach nur toll. Danke dafür und die herzliche Begrüßung. Mfg Klaus Baier

Experiência fantástica: 미쳤습니다.. 포르투갈 여행중 라고스에서 한거라고는 그냥 이 호텔에서 놀고 쉬고 먹은게 다인데 너무 감동스러워서 눈물이 날 지경이예요 다 좋았는데 특히 좋았던거만 꼽아서 남겨봅니다. 1. 위치 장점이자 단점일 수 있는데 라고스 시내와는 거리가 있지만 오히려 그래서 좋았습니다. 시내쪽은 사람도 많고 리조트에 쉬러 온 느낌이 안 날것 같아 좀 외떨어진 여기로 했는데 결과는 대만족! 너무 조용하고 고즈넉하고 시내쪽에 요트랑 보트, 건물들 많이 보이는 바다뷰보다 여기 뷰가 62배 정도 멋있습니다. 시내도 택시 기본요금만 내면 되는 멀지 않은 거리고요. 2. 조식 한국인들 많이가는 시내쪽 그 호텔이 워낙 조식이 유명하긴 한데 그 호텔 조식을 안먹어본 저로선 여기 조식 퀄 미쳤습니다. 뷔페가지 수는 많지 않지만 애초에 뷔페 뜨러 갈 일이 적어요. 일단 자리 앉으면 애프터눈티 패키지마냥 3단 트레이로 빵과 과일 햄치즈를 기본으로 갖다줍니다. 근데 빵 퀄리티가 미첬어요.. 크로아상 개존맛탱 디저트 빵도 개존맛 심지어 리스본 포르투 일주일 이상 여행하면서 1일 2에그타르트 먹어봤는데 여기 나타가 벨렘 수도원 나타에 이어 2등이었다면 믿겨지시나요ㅋㅋ 겉바속촉의 진수를 맛볼수 있어요 그리고 그동안 호텔 조식에서 스크램블이나 오믈렛 먹을 때 조리 주문하고 그 앞에서 하염없이 대기하셨죠? 여긴 메뉴판 갖다주고 그걸 서빙해다 줍니다. 심지어 그 갖다주는 것도 거의 엥간한 디너 요리 수준 3. 해안가 산책로 인생 노을 뷰를 이곳에서 찾았습니다.. 호텔에 이어져있는 해안가 절벽 산책로는 진짜 감동이 좌르르르르 흘러요.. 이건 텍스트로 설명 불가 꼭 가보세요 두번 가세요 이 외에도 직원들 너어어무 친절하고, 방청소 넘 잘 해주고, 수영장에 핫텁과 사우나 달린 것 등등 칭찬할게 많지만 다 쓰면 책한권 써야하니 여기까지만.

Experiência fantástica: Excelente

Experiência negativa: Die Zimmer sind echt schön das Bett ist bequem. Badewanne ist nicht im entfernsten für Personen mit körperlichen Einschränkungen geeignet, sehr hoher Einstieg. Außerdem ist die Aussenwand instabil und ein Knopf kaputt. Fernseher ist sehr kompliziert zu bedienen und Tresor unverständlich und zu klein. Personal ist nicht wirklich hilfsbereit was das Zimmer angeht. Zimmer selber suchen und Geräte selber verstehen. Der Service ist unterirdisch, die Rezeption hat keine guten Öffnungszeiten, das Frühstück ist nicht den Erwartungen entsprechend, Supermarkt Ware in einer Papiertüte. Die zum Teil extrem minderwertig ist und nicht im entfernsten gesund oder Abwechslung beinhaltet. Der Standort ist ganz okay aber ohne Mietwagen lange Wege aber Steilküste ist fußläufig erreichbar.

Experiência negativa: Massive enttäuscht wegen Aufenthalt während der Schließzeit von Restaurant und Spa Der schlechteste Service, der mir je begegnet ist. Frühstück aus der Tüte mit billig Zutaten an die Tür zum selber machen und ohne darauf hin zu weisen für 2 Tage d.h. ein halbes Joghurt oder ein 100 ml Orangensaft pro Person.

Experiência fantástica: Experiência fantástica!

Experiência positiva: Very nice but slightly tired hotel/apartment resort about 30mins walk from Lagos. On the cliffs so easy access to walking paths and good footpaths into town. Great spot with a short walk to sunset. Our groundfloor apartment was spacious and clean with two terraces for sun in the morning or afternoon. Functional kitchen with everything you need. Parking super easy. Went to the gym a couple of days which was basic but functional. Included classes. Other days were walking along cliff paths. Didn’t visit the spa or pools so cannot comment. Visited onsite bar & restaurant just once om first day (as too tired to go elsewhere) which was just OK. Better places elsewhere.

Experiência positiva: I adjusted the below review since they came back to me with a decent solution to pay the treatments costs back. This recovers the pain of the loss of the two e-readers. I do really appreciate them getting back to me with this information. The below review isn't that relevant anymore. While the treatment itself was acceptable, our overall experience was marred by poor service and disorganization. We accidentally left two e-readers in the bathrobe in the dressing area, where there were only two other guests and three employees present. Upon realizing this on Sunday morning, we immediately contacted the company. Despite assurances that they would investigate and update us, I had to call them every single day over the course of four days without receiving any proactive communication. Even by Friday, no resolution or meaningful updates had been provided. This lack of follow-up and accountability left us deeply frustrated and disappointed. Not even a solution or compensation was proposed.

Experiência fantástica: Great hotel, relaxing environment, staff are very friendly. Have been a number of times at this stage and always have an enjoyable stay.

Experiência fantástica: Loved my stay here Beautiful surroundings Friendly staff Superb breakfast

Experiência fantástica: Perfect escape for natural.reserve ... amazing for weekend and spa facilities is yum

Experiência fantástica: Excelente num lugar maravilhoso

Experiência fantástica: As always, an outstanding visit to Cascade...

Experiência positiva: Das Hotel ist mittlerweile in die Jahre gekommen. Bei den Zimmern und Apartments müsste das Inventar erneuert werden. Sauberkeit ist super und auch der Service. Die Außenanlage ( Bäume und Sträucher könnten besser gepflegt werden.

Experiência positiva: Permaneci num apartamento com vista piscina, algo que me foi recomendado pelo próprio hotel em vez de um quarto. O apartamento é bem equipado, espaçoso e com detalhes muito bons. Todo o pessoal do hotel é muito simpático e prestável, excelente interação com o cliente. Spa com qualidade e recomendo a massagem relaxante. Pequeno-almoço é mesmo excelente e o jantar de meia-pensão valeu a pena. Infelizmente não consigo dar 5 estrelas, uma vez que houve situações desagradáveis. O apartamento percebe-se que não é novo, sofá com manchas, as toalhas e os lençóis estavam húmidos, as escadas de acesso à garagem (bem como outros acessos) não estavam limpos. Não recomendo o prato de presunto do bar, mal cortado, algumas peças ainda com a parte exterior (o que deu um sabor desagradável, estragando a experiência) e um dos grissinis que acompanhava tinha uma pevide de azeitona. No spa não se pode beber um cocktail e se perguntarem se querem água, esta terá um custo de 2,5€, mesmo se estiverem num apartamento com água ilimitada. Na altura do check-out, o cartão deixa de funcionar 5 min antes da hora.

Experiência fantástica: Fabulous week! We have never visited a more peaceful holiday complex. We used apartment 612. We were with our two children. They are delighted with the pools. And we adults could calmly use the SPA where we were only adults. All the staff were welcoming and kind and went out of their way to please us. Extremely clean place. The kitchen was better equipped than at home. They cleaned our room every day. Water in abundance, consumables of all kinds. And the food in the restaurant... just wonderful. It is worth visiting this place. You won't be wrong. Thanks to all the staff for the positive attitude!!! ❤️❤️❤️

Experiência negativa: Big Cockroaches in the 5-Star Resort I stayed in the apartments section of the resort. On the first night, I saw two cockroaches and alerted the staff via phone. A maintenance person arrived with a spray and broom, and we were assured that we would be moved the next day. However, the following morning, the same person suggested over the phone that a deep cleaning would be done instead. It was only after visiting the reception in person that we were finally moved to another apartment. Overall, they didn't treat it like a big deal. The next night, I woke up because of the noise from cockroaches on the headboard of the bed, resulting in a very restless night. In the morning, I found a few more in the bathroom and kitchen. We decided to book a new place and moved out of the resort. While the resort did compensate us for the unused nights, nothing was done to address our very unpleasant experience during our two nights there. I am very disappointed that there are cockroaches in a 5-star resort and that the staff did nothing about it. I stayed there in June 2023.

Experiência fantástica: Absolutely perfect family holiday. We stayed in the apartments as we like our own space and it was perfect. Very clean, well decorated and the kitchen was great with a washing machine and full oven. It was cleaned daily with new toiletries and water provided which we really appreciated. The beach pool was perfect and we didn't even bother trying the other pools as we loved it so much, would've been great to have the beach bar open but not a big issue at all. My only feedback for the room is there was no full length mirror at all, that was annoying as the bathroom mirrors are high, perhaps one inside a wardrobe door or on the back of the bathroom door would be great. Atividades próximas: Lagos town is so lovely with amazing places to eat, easy by Uber for around 5 Euros. Acessibilidade a pé: Walkable to stunning beaches, don't miss going down to the grotto steps near ponta piedade for sunset, breath-taking.

Experiência fantástica: An amazing hotel! Everyone is really friendly and helpful. Rooms are stunning and spotless. The apartments have everything you need as a family. The apartments are serviced daily. The beach pool is perfect for children. The local are is brilliant also, a short walk to stunning beaches and only a short taxi rise into Lagos. Uber is around €4 to the center of Lagos. The breakfast is brilliant also and worth paying for. Quartos: Rooms are stunning and very well kept

Experiência fantástica: We stayed at Cascade for the first part of our honeymoon (5 days), before going to Positano, Italy. We got to Italy and wished that we could go back to Lagos and Cascade. Everything at this resort was amazing. The food at the Gastro pub was our favorite, the drinks (especially the espresso martinis) were the best we've ever had. Everyone working there is so friendly and helpful. The resort is also located near these paths on the cliffs. It was so nice to walk around and the scenery was unbelievable. We even walked into downtown Lagos- about a 1-1.5 mile walk (shorter if you take the paths along the cliffs). There were days that the spa pool was completely empty and we had it all to ourselves. There are 3 pools on the property and all are beautiful. 100% recommend staying here, I cannot say enough good things about this resort. We are already talking about when we are able to go back. Segurança: We felt very safe walking around not only the resort, but the surrounding area all the way into downtown Lagos. The Taxis are also very easy to use and the front desk was able to call them for us whenever we needed- also felt very safe using the taxis.

Experiência negativa: I recently stayed at Cascade Wellness Resort expecting a 5 star experience, but the hotel has missed the mark. The room was disappointing. The pillows were both soft and flat. It was not comfortable to sleep on at all. The walls and curtains had marks and stains—which made the room feel old. The cleanliness of the room was below 5 star standard. Our room had a foul sewage odour that was emphasized when housekeeping cleaned our room. This smell was constant throughout our stay—we had to keep our door and window open at all times. We did mention this scent issue to front staff and hopefully they will fix it for future guests. Outdoor pool was clean however the fresh water shower was not available. I could not find the spa nor the indoor heated pool as the hotel layout was confusing and the directions given did not help. Location is great but only if you have a car—otherwise it’s a long walk from the centre with inclines. On the plus side staff were both friendly and professional! Love them!

Experiência negativa: I recently stayed at Cascade Wellness Hotel and, frankly, I am baffled at how this establishment qualifies as a five-star hotel. From the moment we checked in, the experience was disappointing. The room we were given was old and outdated, especially considering the high prices they charge. The curtains and cushions had noticeable holes and stains, which is unacceptable for a hotel of this supposed caliber. The cleanliness was particularly concerning. I found hair on the Nespresso machine, and the area around the spoons was dusty. These are basic cleanliness standards that were not met. Additionally, the pillowcases were of poor quality, adding to the overall discomfort. To make matters worse, our room had a persistent sewer smell. We reported this to the front desk, and while the staff member was polite and made a note of it. The breakfast was average at best, with nothing special about the offerings. However, they did have fresh fruits, which were great and a welcome addition. On a positive note, the servers were friendly and attentive, which was a small relief in an otherwise lackluster stay. The hotel's location is convenient if you have a car, but without one, it’s quite a trek to get anywhere significant. This hotel has a lot of potential given its location and the friendly staff, but it desperately needs a thorough upgrade and renovation to meet even basic expectations, let alone those of a five-star rating.

Experiência fantástica: Most wonderful, professional staff! Excellent location! We spent 6 days and then a further 3 days at this lovely spa resort. Highly recommend to everyone! Hopefully you get to Meet the charming Patricia in the Restaurant/ Bar ! And the front reception staff and breakfast staff are exceptional ! Truly enjoyed our visit and most definitely will return! Thank you. Atividades próximas: Great trip to Benagil caves and outing to Sagres !

Experiência positiva:

Experiência fantástica: Hotel muito bem localizado de frente para a praia. Staff muito simpático e atencioso, o que faz com que o cliente se sinta em casa. Podemos escolher ficar em quarto de hotel ou apartamento com grandes com grande comodidade. Aconselho vivamente a escolherem este hotel.

Experiência positiva: Prachtig gelegen met de zee dichtbij. Het resort ligt vrij en heeft geweldige zwembaden. De Sandy Pool ( gelegen bij de appartementen) heel leuk voor kinderen. Groot, en zandspeelgoed om mee te spelen. Het andere bad is ook heel groot. In juni soms net fris, maar met de hele dag zon kon je er zeker heerlijk zwemmen. Ook s avonds. We verbleven in een 2-kamer suite. Ruim, en perfecte schoonmaak en airconditioning. We waren met 2 volwassene, 3 kinderen. (9 ,11 en 1 baby. 6 months.) De babycot was perfect. Ik zou m'n complimenten geven aan Patricia en Carlos ( Ligthouse bar/pub)En aan de oudere meneer;-) Super vriendelijk!!! Ook voor kinderen. Advies / tip : andere personeel ook meer trainen op glimlach en ontspannen houding. De meesten zijn erg serieus en kijken je niet aan. ( behalve receptie staff!) Misschien komt dit door bepaald type gast? En ik zou iedere gast adviseren hun handdoeken bij het zwembad gewoon zelf netjes op te ruimen. Het hotel heeft hiervoor keurige manden staan. ;-) Thanks for the pleasant stay. fam van Rijn

Experiência positiva: Non mi piace il modo in cui lo trattato i loro ospiti, per quanto riguarda la struttura siamo solo un numero, la prima cosa di cui se preoccuparsi è ricevere la tariffa giornaliera, per essere un hotel a 5 stelle c'è una mancanza di miglioramento nel servizio per gli ospiti, non ero stata informata che avrei dovuto pagare il servizio navetta dall'aeroporto all'hotel... di solito gli hotel a 5 stelle offrono il meglio ai loro clienti... L'unica cosa che mi è piaciuta è stato il cibo e il servizio nel ristorante e il massaggio nella spa, ma tutto il resto non era come un hotel a 5 stelle, ma piuttosto come un hotel a 3 stelle... l'erba nel campo di goffe era tutta secca... nella spa non ci sono servizi come gli altri alberghi offrono, (bevande, tè, frutta secca e anche frutta naturale) questo è molto importante in una spa, La pulizia della camera era pessima, c'era anche una ragnatela sopra il letto è polvere..

Experiência positiva: Dans l’ensemble nous avons passé une excellente semaine. Les chambre et les piscines sont très bien et spacieuses. Le service de ménage est également consciencieux. Beaucoup de choix au buffet ce qui est appréciable. Les enfants ont adoré leurs vacances dans ce lieu. Seuls petits bémols, le potentiel manque de personnel pour un 5 étoiles : les activités annoncées au kids club n’ont pas lieu et le matériel de la salle intérieure n’est pas très récent, mais les enfants passent quand même un bon moment grâce aux copains. Le pool bar de la deuxième piscine est fermé et les piscines sans surveillance. Beaucoup d’attente pour les services de restauration en chambre et à la piscine principale. Les pourboires sont automatiquement ajoutés à vos factures, quel que soit le niveau de service.

Experiência fantástica: Wir hatten das große Vergnügen, in diesem wunderbaren Hotel zu wohnen, und ich kann nur Positives berichten. Der Service ist erstklassig; die Mitarbeiter sind äußerst aufmerksam und freundlich, was unseren Aufenthalt wirklich unvergesslich gemacht hat. Die Lage des Hotels ist perfekt – direkt am Meer gelegen, mit einem leichten, erfrischenden Wind, der den Aufenthalt sehr angenehm macht. Die gesamte Anlage ist gepflegt und wunderschön gestaltet, was zum Entspannen einlädt. Besonders hervorzuheben ist das Essen. Das Frühstücksbuffet ist einfach unglaublich, mit einer Vielzahl von köstlichen Optionen, die den Tag perfekt beginnen lassen. Auch das Abendbuffet, das gegen einen Aufpreis angeboten wird, ist hervorragend und bietet eine beeindruckende Auswahl an Gerichten. Zusammengefasst verdient dieses Hotel definitiv fünf Sterne. Wir sind mehr als zufrieden mit unserem Aufenthalt und können es jedem nur wärmstens empfehlen. Quartos: Wir hatten ein großes Zimmer. In der Nähe kann man am besten nur spazieren, walken, oder am Strand liegen. Es gibt leider nicht ganz so viel, was man machen kann.

Experiência positiva: Las habitación es buena, aunque con desperfectos de fontanería que fueron rápidamente reparados. El personal de recepción, bien. La piscina es buena pero los niños molestan muchísimo, mientras la piscina habilitada para ellos está vacía. El gimnasio bastante por encima de la media en hoteles, con equipamiento suficiente y de calidad. El complejo no tiene calidad general para 5 * según mi criterio y experiencias. Restaurantes, oferta gastronómica y servicio son mejorables. El de la piscina es directamente malo. Mi plato casi no lo toqué. El servicio del Gastropub es lento para el aforo que tiene y con poca oferta en destilados. Buen parking cerrado. El desayuno es excelente. El ambiente general es agradable.

Experiência positiva: Sämtliches Personal ist sehr freundlich und hilfsbereit. Das Frühstück exklusiv, umfangreich und ist sehr fein mit bestem Service. Vielen Dank. Obwohl ich ein Zimmer mit zwei Betten gewünscht habe, gibt es nur ein Bett mit einer grossen Matratze. Was der gebuchte doppelte Meerblick bedeutet, ist nicht klar. Das Meer ist in weiter Ferne und vor der Terrasse versperrt eine Palme und ein hochgewachsener Strauch die Sicht. Dies zu einem Zimmerpreis von Euro 350 pro Nacht.

Experiência fantástica: Supermpoi hotel. Lekker rustig. Fijn buitenzwemad, niet verwarmd. In de wellness een verwarmd zwembad en bubbelbad. Ontbijt is erg uitgebreid. Ook voor de vegetarische eter. Het hotel heeft 2 restaurants. Senses is vrij duur ( 100 euro pp) en het andere restaurant ong 40 pp , echter vond ik de kwaliteit van het eten bij dit restaurant tegenvallen. De plasts Lagos is prima wandelend te berekken, ong 2,1 km. Je kunt ook via de duinpaden met prachtige uitzichten lopen (piadade,) dan ben je wat langer onderweg.

Experiência fantástica: Sind zum vierten mal hier, schade dass der Aussenbereich etwas gelitten hat. Zimmer sind sehr schön, toller Blick auf das Meer. Die Lage ist einmalig und top. Morgens zum laufen an der Küste ist einfach top. Frühstück mit toller Auswahl Mehrere Poolbereiche, so bleibt es ruhig. Sehr freundlicher Service , Wünsche wurden direkt umgesetzt . Schöner Ausgangspunkt auch zur Westküste.

Experiência fantástica: Der Aufenthalt im Hotel hat uns insgesamt sehr gut gefallen. - Unser Zimmer war schön geräumig und im afrikanischen Stil. Hat uns sehr gut gefallen. - Das Frühstück ist top. Unfassbar viel Auswahl! - Das Gym ist erstklassig. Hier gibt es sowohl einen Innen- als auch Außenbereich mit sehr vielen Geräten. Für Fitness Enthusiasten also optimal. Verbessern könnte man aber definitiv die Sauberkeit und Pflege des Gyms. - Die Lage ist atemberaubend. Keine 100m entfernt sind die schönen Klippen und das Meer, was die Algarve so auszeichnet. Hier kann man sehr schön wandern gehen.

Experiência positiva: Ein wunderschöner Hotelkomplex mit schönen eingerichteten Zimmern. 3 Pools sind vorhanden, von denen einer mit Sandstrand ist (perfekt für Kinder), es gab immer freie Liegen. Die Fachlräfte an der Rezeption war super toll und haben mich sofort im Urlaub ankommen lassen. Mich hat das Fitnesstudio sehr überzeugt, da dort alles war was man zum trainieren braucht, was einen Seltenheit in Hotel ist. Das Frühstück war auch sehr lecker, leider hat deren System mit dem Kaffe servieren nicht ganz geklappt. An 2 von 3 Tag mussten wir leider 20-30 Minuten warten bis jemand überhaupt eine Kaffeebestellung aufgenommen hat. Ich würde dort einen Kafeeautomaten sehr begrüßen. Das würde Arbeitskraft sparen und geht auch schneller. Ein kleines Abenteuer und Highlight ist der "Privatstrand" den es zu entdecken gilt. Eine abenteuerliche Treppe, die man erst finden muss, führt zu einem wunderschönen Strand ohne Schatten. Eine Erkundung lohnt sich. Das Hotel ist sehr empfehlenswert.

Experiência fantástica: Hotel de 5 estrelas, com uma ótima localização e com uma vista privilegiada. Sem dúvida um dos melhores hotéis onde já estive hospedado no Algarve.

Experiência negativa: The spa is dated and not as seen in photos or as advertised. The towels given were SO old and crusty I was worried about sanitation. All of the facilities were run down. The hot tub wasn’t warm, the sauna wasn’t hot, the bathrooms out of service. Overall, could tell all the spa guests felt uncomfortable with the facilities.

Experiência fantástica: What a fabulous place! Location is stunning but the people are what makes this resort. Nathan, Anita, Cristiana, Paul, Luis, João, Miguel and the list goes on. The fact that I came to know so many people by name should tell you something. We did have an issue during our stay - problems happen but as you know, it’s how they are handled that makes the difference. This is my new favorite place! Highly recommend! And don’t hesitate to experience the food from the breakfast to Menu III at Senses, you can’t go wrong!

Experiência positiva: Todo excelente, habitación muy amplia von acceso directo a la piscina. El problema es que el jardín exterior está seco por falta de agua, si no sería muy bonito.

Experiência fantástica: My husband & I had a wonderful 4 nights in a 2 bed apartment which had been upgraded from a 1 bedroom. We didn't try any of the facilities as we were in the area to meet with Friends. Although we ate in the lighthouse restaurant service & food really good. The apartment looked over the football facilities which are excellent. The apartment was immaculate & all the facilities we required. The cleaning staff were in lovely uniforms and were all very smart, well done on the good job you do keeping the properties gleaming. The grounds are immaculate. We will return for sure. Thank you everyone for making our stay a nice memory for us. Jeanette & Andy.

Experiência fantástica: Bodde her i en uke. Stor og fin hotell. Hyggelig betjening og store og romslige rom. Ganske bra utvalg til frokost. Hotellet ligger noe unna Lagos sentrum. Ingen resturanter eller butikker nær hotellet. Men flere av hovedattraksjoner som f.eks Ponte Da Piedade er bare gangavstand unna.

Experiência positiva: Frühstücksbüffet mit ‍‍ Personen Die Bewertung ist unsere persönliche Meinung % Essen: Das Frühstück kostet hier 19,-€ pro Person und wird als Frühstücksbüffet angeboten. Abzug von 2x⭐️: - der Preis ist im Vergleich zur Qualität und der gebotenen Ware absolut nicht gerechtfertigt (in Lagos bekommt man für den selben Preis pro Person eine viel bessere Qualität geboten) - das Rührei ist lieblos angerichtet und hat kaum Geschmack, - ein individuelles Omlett benötigt hier teilweise (1 Personen mit dem selben Wunsch vor mir ca. 15 - 20min) - die Süßspeisen zum Frühstück sind nichts besonderes, - lauwarme Würstchen schmecken sehr fettig und langweilig, - Brötchen haben hier keine besondere Qualität für den Preis, Service: Man muss hier auf den Preis der vorher mit 19,- € angeboten wurde aufpassen (ohne den Gast zu fragen werden hier Prozente zusätzlich aufgeschlagen) Ambiente: Draußen kann man gut sitzen (beim rausgehen auf den Boden achten wenn Du ein Getränk in der Hand hast, da hier Unebenheiten bestehen im Pflaster) Fazit: Es lohnt sich einfach nicht hier den Preis fürs Frühstücksbüffet zu zahlen + einen Serviceaufschlag ohne gefragt zu werden

Experiência fantástica: My parents where staying here and we visited for the day. Had a lovely day relaxing day by the pool with drinks and snacks. I know my parents have stayed here before and enjoyed it.

Experiência fantástica: L hôtel est magnifique, très classe et digne d un 5 étoiles. Propre, chic avec un personnel au petit soin. Les accès piscine et spa sont fantastiques. Les chambres spacieuses sont très calmes et bien entretenues, avec des terrasses incluant transats. L emplacement est idéal à 10mn en voiture de Lagos et aux pieds des falaises. La plage est à 10mn à pied. Mention spéciale à Patricia du restaurant Gastro qui a été charmante durant notre séjour de 10 jours. La nourriture est merveilleuse puisqu il s agit d un repas gastro en restaurant pris en charge par la demi pension et le buffet du petit déjeuner est excellent. Nous avons passé un séjour de rêve, seul bémol les horaires du spa de 10h à 18h.

Experiência fantástica: Hotel 5 estrelas, aconselho vivamente a quem procura descanso com boa qualidade. Pontos fortes: O SPA é muito bom, o hotel é lindo, a comida muito boa e o staff é muito simpático. A voltar concerteza. Quartos: O quarto é muito espaçoso e confortável. Tem uma varanda de dimensões generosas.

Experiência fantástica: Normalerweise bin ich bei Hotels der gehobenen Preisklasse immer skeptisch, da die Erfahrung mich gelehrt hat, dass Preis und Leistung leider allzu oft in keinem guten Verhältnis stehen. Dieses Mal war es ganz anders. Es stimmte einfach alles. Lage des Hotels traumhaft zwischen Lagos und Porto Mos, über der hier besonders eindrucksvollen Steilküste mit ihren für die Felsen-Algarve typischen bizarren Felsformationen, nahe der berühmten "Ponta de Piedade" und unmittelbar am Fischerweg gelegen, einem der schönsten Wanderwege der Welt, der bei Lagos endet. Durchgehend freundliches, professionell wirkendes Personal von der Rezeption über die Restaurants bis zur Zimmerreinigung. Stilvoll eingerichtetes und geräumiges Standardzimmer, dessen geräumige Terrasse, obwohl in keiner Beschreibung erwähnt, sogar seitlichen Meerblick bot. Sehr hochwertige Ausstattung, von den Matratzen bis zu den Handtüchern und Pflegeprodukten, alles vom Feinsten. Die gesamte Anlage ist auch baulich sehr schön und großzügig und hebt sich wohltuend von dem "klotzigen" Baustil so manch anderer Algarve-Resorts ab. Das Frühstücksbuffet ist absolute Weltklasse, als vielreisendes Paar haben wir in Europa noch nichts Vergleichbares vorgefunden. Die Spa-Angebote haben wir nicht genutzt, wegen des in diesem Jahr leider mäßigen Wetters blieb auch die wunderschön angelegte Poolanlage ungenutzt. Das- außerhalb des eigentlichen Hotelgebäudes gelegene - Fitnessstudio ist gut eingerichtet und die Sportplätze sind in einem Top-gepflegten Zustand. Kein Wunder, dass so viele Fußballmannschaften das Hotel als Trainingslager nutzen. Während unseren - viel zu kurzen - 5-tägigen Aufenthaltes bereitete sich gerade die portugiesische U 21-Nationalmannschaft auf ihre EM-Qualispiele vor. Das für uns wichtigste Beurteilungskriterium- das Preis-Leistungsverhältnis - stimmt im Cascade Wellness-Resort in jedem Fall! Einen kleinen Verbesserungsvorschlag hätten wir dann doch. Der Aufgang zum Gym sollte nach Einbruch der Dunkelheit beleuchtet sein!

Experiência fantástica: Struttura meravigliosa, davvero a 5 stelle! Stanze grandi e pulite, bagno super, unica pecca ci sono poche prese elettriche e nessuna è USB… Personale super gentile e sorridente… Bellissimi spazi interni ed esterni anche in inverno… Bar, ristorante e bistrot di ottimo livello. La colazione è super, con ampia proposta dolce e salata, notevoli soprattutto frutta e formaggi. Una menzione speciale per i “cioccolatini” di carruba gentilmente offerti ogni giorno e per la linea di sapone/shampoo/crema corpo/shower gel alla verbena! ❤️ Spero di tornare presto! Atividades próximas: La posizione è super, nel verde, ma a 2 minuti dal centro di Lagos. Alimentos e bebidas: La proposta prevede bar, ristorante e un bistrot con specialità pesce fresco di ottimo livello. La colazione è super, con ampia proposta dolce e salata, notevoli soprattutto frutta e formaggi. Una menzione speciale per i “cioccolatini” di carruba gentilmente offerti ogni giorno in stanza!

Experiência fantástica: Wij hebben hier een weekje doorgebracht. Erg goede bediening, goed verzorgd. Ook aantrekkelijk voor kinderen Aanrader

Experiência positiva: + Bel hotel, personnel tres agréable, tres beau spot - service boisson / snack autour de la piscine assez laborieux

Experiência fantástica: Experiência inesquecível Os espaços são deslumbrantes, garantindo sempre uma privacidade sem igual, a paz e serenidade reinam neste Resort. O Spa tem um serviço exímio, o pequeno-almoço é algo a não perder! Produtos variadíssimos, staff impecável e com uma simpatia única. O quarto duplo tem a estrutura romântica e ideal para uns dias a dois. Caminhar e explorar o Resort é muito acessível, e todas as áreas têm um requinte espetacular. Tudo é pensado e conseguido ao pormenor, o atendimento é simplesmente fantástico. Estão de parabéns, que venham mais 12 anos de grande crescimento, pois têm tudo para tal.

Experiência fantástica: Insgesamt sehr empfehlenswert, ich würde 4,5 Sterne vergeben. Wir haben eine Woche Mitte September in einem Appartement verbracht. Preis-Leistung stimmt. Positiv: Schöne Hotelanlage mit gepflegtem Grün. Sehr weitläufige Anlage, große Abstände zwischen Zimmern und Pools. Appartement gut ausgestattet (z.B. Wäscheständer, Waschmaschine), sehr geräumig mit 2 Terrassen. Wirklich sehr gutes, vielfältiges Frühstück und Abendessen mit großer Auswahl im Restaurant Mundi. Keine Wartezeit. Schöne Terrasse zum Essen. Freundliches Personal. Man wird sehr in Ruhe gelassen, was wir angenehm fanden. Gute Lage des Hotels: Wanderwege oberhalb der Klippen, mehrere Strände und ein Supermarkt fußläufig in max. 15 Minuten erreichbar. Gehobenes Viertel mit vielen Villen, kein Billigtourismus, Ruhe. Kleine Kritikpunkte: kein Schminkspiegel im Bad Dreharmatur an der Wanne sehr gewöhnungsbedürftig und unkomfortabel (Umstellen Dusche und Wasserhahn hat nicht richtig funktioniert) recht lautes Brummgeräusch der Klimaanlage aus dem benachbarten Appartement Blick auf hässlichen grünen Plastiksichtschutz zu den Fußballplätzen (Sichtschutz ist ja verständlich, den könnte man aber schöner gestalten) Putzen der Zimmer könnte ordentlicher sein (nicht jeden Tag Wasser bekommen, Schlafanzug wurde jeden Tag aus dem Bett auf den Koffer geworfen, Staubflusen lagen mehrere Tage auf dem Boden, Dusche nicht jeden Tag gereinigt, schmutzige leere Wassergläser blieben 5 Tage stehen) Stoff bei Liegen am Pool war teilweise beschädigt.

Experiência fantástica: Tolle große und saubere Appartements. Der Pool und die Lage der Hammer. Leider jaccuzzi defekt. Das hätte man vorher sagen müssen, da wir deshalb das Hotel gewählt haben. Trotzdem unvergesslich. In der Nebensaison echt günstig. Im Sommer kostet es das Dreifache.

Experiência negativa: Was für eine Schande! Die Tatsache, dass ich 25 € pro Tag für mein Haustier (einen 2 kg schweren Chihuahua) zahlen muss, stört mich überhaupt nicht, denn ich reise viel und zahle das normalerweise. Was aber eine Schande ist, ist, dass sie wollen, dass mein Hund auf einem harten Plastikbett schläft. Und obendrein muss ich mir anhören, dass wegen Covid.... bla bla bla.... In ALLEN Hotels, in denen wir in den letzten 3 Jahren übernachtet haben, hat mein Hund immer in einem kleinen Bettchen aus Stoff geschlafen, das mit Baumwolle oder was auch immer gefüllt war .... Hier bleiben wir für 3 Nächte und deshalb zahle ich 75 € für Amys (meinen Hund) Aufenthalt. Diese 75 € reichen nicht für die Seife und den Weichspüler, um das Stoffbettchen eines kleinen Hundes zu waschen, wenn wir abreisen? Sie haben ein paar Bonbons mit den Überresten des vorherigen Hundes in ein kleines Töpfchen gelegt; (wie das von Covid...)? Oh, und wo trinkt Amy? Sie haben keinen Trinknapf für sie hingestellt.... Wie auch immer.... wenn ich nicht ihr kleines eigenes Bettchen mitgebracht hätte, hätte Amy bei uns im Bett geschlafen.... Ich lasse es mal so stehen.... Vielleicht ist mein Hund für Sie nur ein "Köter" .... für mich ist sie ein Mitglied meiner Familie und ich behandle sie mit Liebe, Respekt und der ihr gebührenden Würde. Detalhes relevantes: Ich werde kein weiteres mal kommen….

Experiência positiva: Das Hotel war an sich hervorragend, hell, geräumig, luftig, sauber und sehr gut organisiert. Das Personal war zuvorkommend, vielsprachig und routiniert. Im Hotel haben wir uns gut gefühl und auch gut aufhehoben. Die Flure sinf weiltläufig, aber hat nicht gestört. Das Hotel ist an eime ruhigen Ort, es grenzt teilweise an de Ocean... Nur das Wellnes war unbrauchbar - siehe separate Beschreibung. Quartos: Das Zimmer mit zwei Sichten auf den Ocean war super, gross, hell, gut belüftet, der Service im Zimmer speditiv. Das Bett war unglaublich breit und bequem. Etwaige Mängel im Zimmer wurden zügig und sehr engagiert behoben. Badezimmer und WC sind getrennt, das ist eine sehr gute Lösung. Alimentos e bebidas: Wir können nur das Frühstück beurteilen. Es war sehr gut, alles funtionierte. Auf Bestelkung konnten Eier in allen Varianten oder Pancakes bestellt werden. Die Bedienung war hervorragend. Ansinsten haben wir einmal zu Nacht gegessen, Rindsfiler mit Pfeffersauce, es war gut, aber nicht hervorragendes. Hier hat die Bedienung auf unser privates Gesprãch reagiert und sich eingemischt - das kann nicht sein! Detalhes relevantes: Betreffend Wellness war das Hotel aber eine herbe Enttäuschung und dies, obwohl es sogar "Wellness" im Namen trägt: SPA machte bereits um 18 Uhr zu. Wenn man unterwegs ist am Tag und will sich gegen Abend im SPA erholen ist nichts davon möglich. Aber es gab im Hotel eine Männermannschaft (Fussbaler?), die konnten das SPA bis in die späten Stunden nutzen, exklusiv, wir konnten ihnen nur aus dem Balkon zuschauen und sie bis spät in die Nacht grölen hören. Das ist eines exklusiven Hotels unwürdig. Und wir haben uns etwas betrigen gefühlt, denn der Aspekt Wellness war einer der Gründe für die Wahl des Hotels.

Experiência fantástica: Sem duvida um hotel a ter em consideração se pretende um bom pequeno almoço. Grande variadade! Tanto o pequeno almoço como o almoço e jantar é possivel ser feito sem estar hospedado. Tive a oportunidade de jantar no restaurante e fomos muito bem atendidos. O serviço é muito bem feito e as pessoas são muito educadas. A comida estava muito boa. Recomendo!

Experiência positiva: The hotel is shown as 5 star I would say more a 4 star, the room we booked was a double with a Seaview i found it quite small and the view was nice, but the building works to the left spoiled it a little. The room and some areas of the hotel looked worn and in need of a splash of paint and bringing up to date, the power within the room when plugging an item in went out with a flash and bang! The AC unit made a loud clicking sound if on keeping you wake. The breakfast was very nice and the staff helpful The pool areas are fine

Experiência positiva: Lovely resort that is so incredibly close to being 5 star. Would definitely consider staying again. Pros - Breakfast buffet and other food we ate was wonderful - staff and service top notch - 1 bedroom apartment was comfortable and roomy Cons - kitchen in apartment was stocked very sparingly - it would be difficult to prepare any food. - room was fairly clean but strange things happened like a broom and dustpan that were left in our room seemed odd and maybe a misstep - bed linens, towels and drapery could use a refresh - one day received a very stained hand towel, drapery was stained. - could use more towels in room (kitchen and bath)

Experiência negativa: 1) Upgraded a sea view room. Could I see the sea? Well, yeah, but what we really had was a good view of was the restaurant seating area, beyond that, the pool, and then oh yeah, the ocean (see attached pictures). Maybe just bad luck on my part but the place seemed half full, I think they were blocking off rooms for a football team and simply shafted us. Nothing like going on vacation to be woken up to the clattering of the staff getting ready for breakfast at 7:00 AM :(. (If you get assigned room 216, throw a tantrum, right there in the lobby - You're welcome). Then there's the mosquitos. Not a bunch but it only takes a few for a buzz kill. But get this, there are no screens! So, we go to a resort on an ocean bluff but have to sleep with door closed to: 1) not be woken by breakfast staff, & 2) not get bug bites. Oh, and did I mention the deck furniture was actually ratty? Picture attached, you make the call and make your own judgement about management's priorities. 2) Let's talk location: NEITHER THE BEACH OR LAGOS IS WITHIN 20 minutes walking distance and the walk is very uncompelling. We had a rental car and it was off season so this was manageable for us, but unless you plan to spend 100% of your time on the premises, consider yourself warned. 3) Did you know that it is possible to get bad, or at least entirely marginal, pastel de nata tarts in Portugal? Not a foodie and perhaps spoiled by our time in Porto, my advice is to avoid these guys in the breakfast buffet. 4) OK, the good news (and why I have 2 stars instead of 1): You can get a very good pot of fresh coffee in the AM.

Experiência fantástica: If you’re going to stay around Lagos this is the place to do it. The resort grounds are huge, offering a large gym complex, football pitches, tennis courts, golf range + pitch & putt, 3 pool areas and spectacular views of the Atlantic Ocean. The location right by the path to the lighthouse and iconic beaches really tops it all off as you can easily walk to countless of the best beaches of the Algarve but are also just a 30m walk from central Lagos town should you wish to venture down for anything. The hotel rooms are very large and service is excellent throughout. They also offer free gym classes and we were fortunate to have a special food festival on when we were staying that was raising money for local Algarve charities. It’s understandably on the pricey side, but visiting just after peak season the prices were very reasonable with pleasant weather (not too hot) and it was very quiet & peaceful. Quartos: Very large high quality rooms, exceeded my expectations Atividades próximas: Kayak the iconic caves by the lighthouse Acessibilidade a pé: There’s a gate to give you access straight to the new guided paths towards the lighthouse and best beaches in the Algarve, spectacular views

Experiência fantástica: Mit der Familie (2 Kinder) waren wir für eine Woche Gäste im Cascade Wellness Resort. Es war ein nahezu perfekter Urlaub. Das Familienzimmer: super geräumig- großes Bad- Blick aufs Meer. Das Ambiente des Hotels: luxuriös. Das Personal: zuvorkommend, freundlich, hilfsbereit- ob an der Rezeption, der Zimmerservice oder in den Restaurants. Sehr sehr gutes Personal, das besten Service bietet ohne in irgendeiner Weise aufdringlich zu sein. Essen: Frühstück „mit allem drum und dran“- Pancakes, Omelette, Eier/ von Baked Beans über viele frische Lebensmittel, Cornflakes, Müsli, viel Obst, Wurst, Käse, viele Brotsorten und und und… Abendessen (HP) im Buffet-Restaurant: jeden Abend anders- viel frischer Fisch/ Muscheln, Fleisch, Aufläufe, Nudeln, Kartoffeln in allen Variationen, Vegetarisches, Frittiertes, alle Salate, die man sich wünscht, Rohkost und und und… sehr sehr gut zubereitet- alles wird sofort aufgefüllt. Bar/Bistro: Zum Mittagessen besucht- auch hier alles perfekt- nicht billig, aber das Essen ist das Geld wert. Pool- sauber, wunderschön, beheizt. Blick- Traumkulisse. Publikum: viele Familien- allesamt angenehm Umgebung: Traumblick, tolle Spazierwege mit super Aussicht, Lagos ist ein wunderbares Städtchen. Wir hatten wirklich nichts auszusetzen!

Experiência positiva: Dieses wunderschön an der Küste gelegene Hotel bietet alles, was man für einen erholsamen Urlaub benötigt. Die Zimmer sind sehr großzügig und komfortabel. Hervorzuheben sind die erstklassigen Pflege Produkte die bereit gestellt werden und die exzellente Reinigung der Zimmer. Das House Keeping macht einen super Job! Das Frühstück ist fantastisch und bietet wirklich für jeden etwas! Sehr empfehlenswert! Die Anlage ist schön gestaltet mit einem großen Pool. Darüber hinaus bietet der SPA Bereich einen weiteren Pool, Sauna, Dampfbad und Whirlpool in entspannter Atmosphäre. Allerdings sind die Liegen sehr in die Jahre gekommen, haben Risse und sind mit Vogeldreck verunreinigt. Diese müssten dringend ausgetauscht werden, der Standard entspricht hier leider nicht 5 Sternen. Schön wäre es zusätzlich, wenn man den altmodischen Fön in den Zimmern austauschen würde und jeden Tag Wasser zum trinken bereitgestellt bekommen würde. Insgesamt hatten wir einen super Aufenthalt, ein sehr empfehlenswertes Hotel.